Cancellation Policy

1. Refund Eligibility Refunds are granted only under the following conditions: - A written request for a refund is submitted within 3 calendar days of purchase. - The refund request must be sent via email to jonathan@theexamacademy.com 2. Non-Refundable Circumstances We do not offer refunds in the following cases: - The request is made after 3 days of purchase. - The class has started - Missed or cancelled sessions without proper notice (see Rescheduling Policy below). 3. Rescheduling Policy Sessions must be cancelled or rescheduled at least 24 hours in advance to avoid being charged. Late cancellations or no-shows will be counted as used sessions. 4. Transferability Classes are non-transferable and may only be used by the individual who purchased the package. 5. Exceptional Circumstances In case of serious medical issues or unforeseen life events, we may offer credit or partial refunds at our sole discretion. Supporting documentation may be required.

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